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Hi.

I’m Max Dalton, and in this video I’m goingto talk through how to make phone calls through the Alexa Calling Service on your Amazon Echodevice, and even just using the Amazon Alexa app.

One of the more powerful features of Amazon’sAlexa service is the ability to make phone calls through the Alexa Calling Service — bothwith and without an Echo device.

The feature is free and highly intuitive, making it easy to place phone calls when you’re not near your phone.

Additionally, if you’ve lost or misplacedyour cell phone, you can have Alexa dial your own number as a way to help you find it.

Before you can do anything, we’ll need toverify that Alexa has access to the contacts on your device.

Step 1.

Launch the Alexa app on your smart device.

You’ll arrive at your Alexa home screen.

Step 2.

Tap the “Conversations” icon in the centerof the row of icons along the bottom of the screen.

The Conversations icon looks like a speechbubble.

The Conversations screen opens.

Step 3.

If you see a message on the Conversationsscreen that says Alexa needs access to your device’s contacts to help you call and messageyour friends and family with Alexa, then you have currently not given Alexa access to yourcontacts, which it will need in order for you to use the Alexa Calling service.

You’ll see a Settings link beneath the textthat will take you to the location on your device where you can give the Alexa app accessto your device’s contacts.

After giving Alexa access to your device’scontacts, return to the Alexa app and navigate back to the Conversations section.

You’ll notice the message about giving Alexaaccess to your contacts no longer appears, and is replaced by a message about how youcan now use Alexa to communicate with friends and family.

Now that we’ve made sure that Alexa has accessto your device’s contacts, I’ll walk through how to make Alexa-to-Alexa phone calls fromthe Alexa app on a smart device.

Step 1.

Launch the “Alexa” app.

Step 2.

Tap the “Conversations” icon in the centerof the row of icons along the bottom of the screen.

Remember, this icon looks like a speech bubble.

Step 3.

Tap the “Contacts” icon in the upper rightcorner of the screen.

The Contacts icon looks like a silhouetteof a person.

The Contacts screen appears, displaying alist of everyone in your device’s contact list who has a phone number associated withan Amazon Echo device.

This is the list of people you can make Alexa-to-Alexaphone calls to.

Step 4.

Tap the name of the contact you want to makean Alexa-to-Alexa phone call to.

A contact screen with that person’s informationappears.

Step 5.

Tap the “Phone” icon in the row of menu itemsalong the top of the screen.

The Phone icon looks like an old-style telephone.

A screen opens that will show the name ofthe person you’re calling, with ellipses scrolling beneath their name.

Additionally, until the person picks up yourphone call, you’ll hear the periodic sound of a phone ringing over your device’s speaker, similar to what you would hear with any other phone call.

If the person on the other end accepts yourcall, you’ll see a Connected message beneath that person’s name on the screen, and you’llbe able to talk with them on your device.

Alternatively, if they decline your call, you’ll see an Ended message beneath that person’s name on the screen briefly, before being returnedto that person’s contact screen.

Step 6.

You can end the call using the red “End Call”icon along the bottom of the screen.

Now let’s talk through how to make Alexa-to-Alexaphone calls on an Amazon Echo device using your voice.

Step 1.

Say, “Alexa, call (insert Alexa contact name).

” The name that you tell Alexa to call mustmatch the name of a person who shows up in your Alexa contact list to make an Alexa-to-Alexaphone call.

The light ring on your Amazon Echo devicewill turn green.

If the person you’re calling has notificationsenabled for the Alexa app on their smart device, they will see a notification that they havean incoming call from you.

Alternatively, if they are near an AmazonEcho device associated with their account, the light ring on their Echo device will turngreen and announce that you would like to talk.

If the person you’re trying to contact declinesyour phone call, Alexa will inform you through your device that the contact is not available.

Alternatively, if the person is availableto talk, you’ll hear them pick up on the other end of the line.

Step 2.

You can end the call at any time by saying”Alexa, Hang Up” or “Alexa, End Call.

” The light ring on your Echo device will turnblue before turning off.

Now let’s talk through how to use Alexa tocall a traditional phone number on an Amazon Echo device using your voice.

Step 1.

Say, “Alexa, call (insert the name of a contactin your device’s contact list).

” Alternatively, you can say, “Alexa, dial (speaknumber)” to dial a specific phone nunber that isn’t in your device’s contact list.

The light ring on your Amazon Echo devicewill turn green, and Alexa will announce that she is calling that specific contact.

You’ll hear a periodic ringing while the contactis being dialed.

The contact you are dialing will see the phonenumber associated with your Amazon Echo device as the number attempting to reach them.

The user will either answer, or you’ll berouted to their voice messaging service.

Step 2.

When you are done with the conversation, orif you decide you no longer want to make the phone call, say either “Alexa, hang up” or”Alexa, end call.

” The light ring on your Echo device will turnblue before turning off.

Congratulations! You now have the ability to make phone callson your Amazon Echo device using Alexa.

Thanks for watching.

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